Privacy Policy

Last updated: [26/10/2021]

Welcome to www.emundi.com. This Privacy Policy describes our practices in connection with the collection, use, and / or disclosures of your information which are applicable to your use and access of the website, the sub-domains of the website, web and mobile-optimized versions of the website, mobile applications, or other platforms / portals (the “Sites”) owned, operated, branded, or made available by Emundi Ltd. and / or its affiliates (hereinafter referred to as “Emundi” or “We” or “our” or “Us”).

Please read this Privacy Policy carefully before using the Sites along with the Terms and Conditions, Disclaimers, and any other rules and policies that Emundi may publish from time to time (the “Terms”). This document is a legally binding agreement between you as the user(s) of the Sites (hereinafter referred to as “you”, “your” or “User”) and Emundi.

Collection of Information

When you use the Sites, Emundi collects and stores the personal information that you provide from time to time. Such information can be used for various purposes, including customization of User experience, auditing the data downloaded from our Sites, identifying the visitors on the Sites, carrying out research, and other reasons that Emundi deems fit.

Account Information: While you may browse certain sections of the Sites without registration, certain activities require Users to be registered members. Emundi may collect information including, but not limited to, your name, address, phone number, mobile number, fax number, email address, gender, date of birth, government issued identification number, credit card / debit card / other payment instrument details, and preferences, at the time of your registration on the Sites. Emundi will use this information to provide you with the services and information offered through our Sites and process orders.

Further information may be required relating to identity, tax registration, and / or other related information about the business (company name, type, industry, registration number, etc.) of the User / buyer / seller, as the case may be.

Seller Information: Sellers may be required to provide details regarding their company and the good / products that they intend to offer for sale (the “Products”) on the Sites. Such information includes the particulars of the Products, the sales / transactions on the Sites, communications (if any) with the Users / buyers, etc.

Disputes and Complaint Information: Emundi shall retain any information submitted by the Users / buyers / sellers in connection with disputes or complaints in connection with the Sites or the Products purchased or sold.

Emundi may use your information to send you offers based on your previous orders and / or interests. Emundi may also receive information about you from other sources and add it to our account information.

Emundi shall not be responsible for the accuracy of the personal or other information shared by Users / buyers / sellers. If the information provided is false, inaccurate, non-current, or incomplete, Emundi reserves the right to suspend or terminate your account at its sole discretion.

Browsing Information: Emundi may track certain information about Users based on the use of the Sites, and it may be compiled and analysed it on an aggregate basis. Such information may include the URL used to access the Sites, the URL you use afterwards (whether this URL is on our Sites or not), your computer browser information, location, mobile device, unique identifier and IP address.

If Users purchase from our Sites, data may be collected with regards to the buying behaviour, preferences, and other information provided by the User.

Transaction Information: Additional information may be collected if Users transact with the sellers on the Sites. Such information includes billing address, credit / debit card information and/ or other payment instrument details, etc.

Further information: To facilitate the user of the services available on the Sites, Emundi may request for access to the contents stored in the devices of the User / buyer / seller including, but not limited to, contacts in address book, photos, videos and / or other files.

Communication Information: Information may be collected and retained when Users post messages / comments on the Sites or leave feedback. Further, information will also be collected relating to any personal correspondence, such as emails or letters, sent by the Users or by third parties about the Users.

Communication with Users

Non-marketing Communication: Emundi may process your personal information to send you information regarding the Sites, changes to the Terms and other policies and / or other administrative information. Emundi may also contact Users with information that is transactional in nature, such as the progress of shipments, refund confirmation, etc. Users may not opt-out of receiving such communications.

Marketing Communication: We may process your personal information to provide marketing and promotional materials to you. To the extent we use your personal information to market services to you, you may be allowed to opt-out of such communications.

Surveys: Emundi may occasionally ask you to complete optional online surveys. Such surveys may ask for personal information, contact information, demographic information, attributes, purchasing behaviour or history, preferences, etc. that you may choose to provide. Emundi can use this data to tailor your experience on our Sites.

Sellers’ Confidential Information

A seller may from time to time communicate to Emundi certain confidential business or technical information with respect to the seller’s operations, business plans, or intellectual property, marked by the seller as confidential (“Seller Confidential Information”). Emundi shall not disclose, or permit the disclosure of, any Seller Confidential Information to any third party without the express prior written consent of the seller, except as provided for in the Terms. Any Seller Confidential Information shall remain as the seller’s property. Emundi shall use the Seller Confidential Information only for purposes necessary to carry out the operations of the Sites and shall not make any other use thereof without the express prior written consent of the seller.

Cookies

Emundi may use data collection devices such as “cookies” on the Sites for various purposes and certain features are only available through the use of a cookie. Additionally, Users may encounter cookies or other similar devices on certain pages of the Sites that are placed by third parties. Emundi does not control the use of cookies by third parties. Users are free to decline cookies if their browser permits.

What are cookies: Cookies are small text files that contain letters and numbers that may be placed on your device when you visit and use a website or app. Cookies are typically used to enhance user experience by remembering your preferences.

Why do we use cookies: Cookies help make websites more user-friendly. Emundi uses cookies to store your preferences, show you relevant content, and enhance your experience of using the Sites. Cookies may also be used by us to support our security measures and detect any fraudulent activities. We may use cookies to maintain and improve the operability and usability of the Sites.

Blocking or disabling cookies: You may block, disable, or limit the cookies collected by the Emundi through your browser. However, in such you may not be able to use certain features of the Sites.

Sharing of your Information

Except in the matters necessary for the operations of the Sites and the stipulations provided in the Terms, Emundi shall hold, and shall cause their representatives to hold, in confidence the information of the Users / buyers / sellers (including the Seller Confidential Information) from the public, third parties, and other sellers on the Sites.  

Notwithstanding the foregoing, the confidentiality obligations of Emundi shall not apply in the following circumstances:

Legal Compliance: Emundi may process and / or disclose any information necessary or appropriate, such as to: (a) comply with applicable laws and regulations; (b) comply with legal processes; (c) respond to requests from public and government authorities; (d) enforce our Terms; (e) protect our operations, business and systems; (f) protect our rights, privacy, safety or property, and / or that of other users, including you; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Third Parties: Information and data may also be shared with third party service providers who perform certain business-related functions for us, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, email delivery services, product delivery services, legal services, and other similar services.

Subsidiaries or Affiliates: We may share data and information of Users with our subsidiaries, affiliates, agents, and / or subcontractors of Emundi. All information may be collected and retained by Emundi may be disclosed by it in the event of any reorganization, merger, sale, joint venture, assignment, business transfer or other disposition of all or any portion of our business, assets or stock.

Advertisements on the Sites

We may use third party advertising companies to serve ads when you visit our Sites. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. Please note that Emundi does not control such third parties, their websites, or their terms of use (including their privacy policy) and will not be responsible for your use of their platforms and / or services.

Data Retention

Emundi may retain your personal information as long as it has an ongoing legitimate business need to do so, or as required / permitted by applicable laws. Thereafter, Emundi may continue to retain any information and data in anonymized form for analytical and research purposes.

Data of Minors

The Sites and their contents are not targeted to minors (those under the age of 18) and Emundi does not knowingly solicit or collect personal information from minors. The use of the Sites is restricted to persons who can form a legally binding contracts under the Contract Act, 1872.

Security Precautions

Emundi adopts commercially reasonable security methods to prevent unauthorized access to the Sites, to maintain data accuracy, and to protect against loss, misuse, and alteration of the information under our control. Users may be required to provide proof of identification before accessing certain portions of the sits or before certain information is disclosed to them.

Users are responsible for protecting against unauthorized access to their accounts, the confidentiality of their account login details and / or password, and the security of their devices.

By using the Sites, the Users accept the inherent security implications of data transmission over the internet which cannot always be guaranteed as completely secure and the inherent risks regarding use of the Sites. Emundi does not we guarantee the security of any information transmitted by the User / seller / buyer to us and such information is transmitted at their own risk.

Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes to our practices at any time. Changes shall take effect immediately upon the posting of the updated Privacy Policy on the Sites. We encourage you to periodically review this page for the latest information on our privacy practices.

Your Rights

Users have the right to request access to the personal data that Emundi holds and / or processes about them. Users may also request us to correct any inaccuracies in their data.